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Follow the Lost Souls to discover the mysteries that lie deep beneath the castle's walls, where the air is thick with forgotten centuries as the sounds of the past linger on.


But be warned, this dark adventure is not for the fainthearted...


Please check the What's on board for performance times as they vary daily.


Please gather at the entrance of The Lost Cellars 5 minutes before your time slot.

How much does it cost?

It's free with admission.

Do I need a ticket?

Yes, you need to collect a free time- slot ticket from the member of staff outside the entrance to The Lost Cellars. To avoid disappointment we recommend collecting a ticket as soon as you arrive because tickets go fast.

How long?

The Performances take approximately 20 minutes.

Who can take part?

Visitors age 13+, please note due to the historical nature of the site, unfortunately, there is no wheelchair access to the cellars.


Rules of The Lost Cellars

  • ​​​No Touching the Performers
  • No Photography
  • No Flashlights/Torches
  • No Eating or Drinking
  • No Mobile Phones
  • No Smoking

Age Restriction - 13 years and over

Not recommended for pregnant women, those with a heart condition or those with a nervous disposition.

We regret that due to the historical nature of the site there is NO disabled access to The Lost Cellars.

On entry of The Lost Cellars please expect uneven surfaces, low-level lighting, and low head height.

VISITOR NOTICE: The Lost Cellars will be closed for maintenance on:
Friday 15th September
Friday 22nd September
Friday 29th September
Friday 6th October
Friday 13th October
We apologise for any inconvenience caused.

Not for the fainthearted...