Statement from Loose Cannon: 22/08/2015
COMMENT FROM LOOSE CANNON EVENTS – Neil Winterbottom, Director
Loose Cannon is a small, independent company and we used our best endeavours to organise the Tom Jones concert with a team of proven and experienced people, together with fully complying with all statutory requirements.
Each event we undertake and deliver allows us to go onto the next event, bringing bigger acts to the North East for everyone to enjoy. We have done several outdoor shows over the years (Olly Murs, Snoop Dogg, and a whole host of well-known international DJ’s).
In staging a concert of this calibre and size of the Tom Jones concert, we brought on board recognised experts in their chosen fields along with local Northumbria agencies and partners including; Live Nation, TicketMaster,Skiddle, Groupon, Alnwick Castle, and the Northumberland Safety Advisory Group (SAG) and its partners. Their help and assistance was, and still is greatly appreciated.
Regarding the Tom Jones concert, the main issue is undisputable, that due to reasons beyond our control and reasons not yet known, both the generators that were synchronised together failed. We contracted a large national company. This company provide generators too many large scale events and were engaged to look after the production’s power needs; they fully installed and had staff on site for the duration of the concert. The failure of the generators caused the abrupt end to the Sir Tom Jones’s concert.
People have listed various other issues and whilst we respect these comments, it is however the abandonment of the concert that we believe we need to address as a priority. As soon as we have the facts and information available, this will be made public.
As a company, until the principal issue of the generators failing is resolved, we are not in a position to engage in any discussion about compensation. As and when this changes we will of course inform all interested parties. We appreciate that this is what ticket-buyers want to know about, but the facts need to be established and confirmed and the legal involvement needs agreement between a number of parties. This must be finalised before we can advise on any compensation.
This is not how was had envisaged our flagship event concluding and I wou
ld like to again apologise for concert-goers disappointment.
As previously mentioned all emails are being replied to and will be responded to within 28 days.
Statement from Loose Cannon: 09/08/2015
Neil Winterbottom, director of Loose Cannon Events said: “Unfortunately, during Sir Tom Jones’s performance last nght at Alnwick Castle, there was an issue with the generator power supply which meant that the concert finished abruptly.
“I wish to make it clear that this situation is not associated with the artist or his management team or Alnwick Castle.
“Loose Cannon Events employed an established company to supply the power generators and who are well-versed in supplying power to large events of this scale and we are investigating the incident.
“We are sorry to disappoint concert-goers with the abrupt end to the concert and all enquiries should be directed to email@example.com.”