- Unlocked tickets are valid for 12 months from date of visit, and give access to Alnwick Castle during opening times only (click here for 2014 opening times).
- Tickets to Alnwick Castle must be validated as Unlocked tickets (at no extra cost) on the date of first visit.
- To validate the ticketholder must provide a valid name and address.
- Unlocked tickets to Alnwick Castle do not give access to The Alnwick Garden.
- Valid Unlocked ticket must be shown in Admissions at each re-visit.
- Unlocked tickets are not transferable and a photograph of the ticketholder will be taken on the date of purchase for future re-entry.
- Unlocked tickets to Alnwick Castle are not valid for separately ticketed events at Alnwick Castle (e.g. Burns Night celebrations or booked Christmas parties).
- If you lose your Unlocked ticket, please call 01665 511 184.
HM Forces discount
Members of HM Forces are entitled to a 15% discount on adult, child, concession and family tickets to Alnwick Castle only. This discount is available in Admissions only, please show valid ID when purchasing your tickets. Tickets purchased with this discount are eligible for 'unlocking' (validating for unlimited free visits during opening hours for 12 months from date of purchase) - please ask at Admissions on the date of your visit.
Alnwick Castle website
You affirm your assent to the terms of this Agreement every time you access any part of the Site or make use of any of the Content.
The term "Content" includes, but is not limited to, all text, graphics and images which appear on the Site, and the design, look and feel of the Site itself. Each item of Content is protected by copyright and other intellectual property rights which are either owned by Alnwick Castle or licensed to it by a third party.
Where downloads of third party software are made available on the Site, they are owned by the third party licensor in question, and will be subject to any terms and conditions applied by the relevant third party. The Site may contain proprietary notices (such as moral rights and trade mark notices) and copyright information, the terms of which must be observed and followed.
Use of Content
We permit you to use the Site and its Content for the purposes for which it is intended on an individual computing device having a single central processing unit. You may download to a local hard disk and print extracts from the Site. You are not otherwise entitled to copy, distribute or transmit any of the Content, or to incorporate any of it into any website (except by way of linkage in accordance with Linking to the Site below) or other work whatsoever, nor may you broadcast, publish or facilitate any public performance of Content.
Accuracy of Content
The Site and its Content is provided for your general information only; we advise that Content may not be accurate and complete. Therefore you should not propose to do, or refrain from doing, something in reliance upon Content you find on the Site. All such information on this site is subject to change, sometimes at short notice.
Linking to the Site
We encourage businesses and others to link their sites to the Site. However, if you wish to establish a link to the Site or any of its Content, we require that the link does not open within a frameset from another web site.
Links from the Site
Alnwick Castle is not responsible for the content of third party sites linked to the Site. They are independent of Alnwick Castle, and their content is not endorsed or approved by Alnwick Castle. If you agree to purchase goods or services offered on or through those third party sites, such as (but not limited to) travel bookings, merchandise and services, the resulting agreement will be entirely between you and the relevant third party; we will not be involved in, or have any responsibility under, those agreements.
Changes to this Agreement
If we make any changes to this Agreement, your use of the Site any its Content following the date of that change will be governed by the changed Agreement.
Territory and Laws
The Site is provided from England for access and use by people both there and elsewhere. If you visit the Site from outside England, you are, in effect, visiting the territory of England. Accordingly, you acknowledge that the laws of England apply to your use of the Content and govern this Agreement, and that Alnwick Castle takes no responsibility to ensure the conformance of the Content or the Site to your country's laws.
Effect of Agreement
Alnwick Castle intends to rely upon the written terms set out here. If you require any changes, please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what Alnwick Castle and you the Customer is expected to do.
Unused goods in a saleable condition can be returned with the original receipt up to 28 days after purchase for a refund or exchange (exchange only without a valid receipt). Tickets are non-refundable and non-transferable. Postage will only be refunded if goods are faulty. Items should be returned to us at:
When posting returns, always ask your Post Office for proof of postage. For more details and to arrange returning an item, please call 01665 511 172.