What's on

Christmas party nights

05 Dec - 06 Dec 2014

Soak up the festive atmosphere in the magnificent surroundings of Alnwick Castle.

Closed for winter

30 Oct 2014 - 26 Mar 2015

Alnwick Castle will reopen for the new season on 27th March 2015.

Terms and Conditions

12 month tickets

  1. Tickets to Alnwick Castle can be validated for 12 months from date of visit, and give unlimited visits to Alnwick Castle during opening times only (view opening times).
  2. Tickets to Alnwick Castle must be validated as 12 month tickets in visitor admissions on the date of first visit.
  3. To validate the ticket, the ticketholder must provide a valid name and address, and a photograph of each ticketholder (excluding children) will be taken for future re-entry to the castle.
  4. Tickets to Alnwick Castle do not give access to The Alnwick Garden.
  5. Valid 12 month ticket must be shown in visitor admissions at each re-visit.
  6. 12 month tickets are not transferrable.
  7. 12 month tickets to Alnwick Castle are not valid for separately ticketed events at Alnwick Castle (e.g. Burns Night celebrations or booked Christmas parties).
  8. If you lose your 12 month ticket, please call 01665 511 184 and we will arrange a replacement where possible.

Primary Times promotional discount

This promotional offer gives a 20% discount on full price adult, child, concession, and family tickets to Alnwick Castle only. Enter the promotional code online at www.alnwickcastle.com/booking to receive the discount. This offer is valid until 29th October 2014 and cannot be used in conjunction with any other promotion.

HM Forces discount

Members of HM Forces are entitled to a 20% discount on full price adult, child, concession and family tickets to Alnwick Castle only. This discount is not to be used in conjunction with any other offer and is available in visitor admissions only, please show valid ID when purchasing your tickets. Tickets purchased with this discount can be validated for unlimited free visits during opening hours for 12 months from date of purchase, please ask at visitor admissions on the date of your visit.

Alnwick Castle website

Overview

This is a legal document ("Agreement") which sets out your rights and obligations, and those of Alnwick Castle ("Alnwick Castle", "we" or "us"), in relation to this website (the "Site"), and the material of all types that you gain access to on and through the Site ("Content"). We have a separate privacy policy which governs our use of your personal information.

You affirm your assent to the terms of this Agreement every time you access any part of the Site or make use of any of the Content.

Intellectual Property

The term "Content" includes, but is not limited to, all text, graphics and images which appear on the Site, and the design, look and feel of the Site itself. Each item of Content is protected by copyright and other intellectual property rights which are either owned by Alnwick Castle or licensed to it by a third party.

Where downloads of third party software are made available on the Site, they are owned by the third party licensor in question, and will be subject to any terms and conditions applied by the relevant third party. The Site may contain proprietary notices (such as moral rights and trade mark notices) and copyright information, the terms of which must be observed and followed.

Use of Content

We permit you to use the Site and its Content for the purposes for which it is intended on an individual computing device having a single central processing unit. You may download to a local hard disk and print extracts from the Site. You are not otherwise entitled to copy, distribute or transmit any of the Content, or to incorporate any of it into any website (except by way of linkage in accordance with Linking to the Site below) or other work whatsoever, nor may you broadcast, publish or facilitate any public performance of Content.

Accuracy of Content

The Site and its Content is provided for your general information only; we advise that Content may not be accurate and complete. Therefore you should not propose to do, or refrain from doing, something in reliance upon Content you find on the Site. All such information on this site is subject to change, sometimes at short notice.

Linking to the Site

We encourage businesses and others to link their sites to the Site. However, if you wish to establish a link to the Site or any of its Content, we require that the link does not open within a frameset from another web site.

Links from the Site

Alnwick Castle is not responsible for the content of third party sites linked to the Site. They are independent of Alnwick Castle, and their content is not endorsed or approved by Alnwick Castle. If you agree to purchase goods or services offered on or through those third party sites, such as (but not limited to) travel bookings, merchandise and services, the resulting agreement will be entirely between you and the relevant third party; we will not be involved in, or have any responsibility under, those agreements.

Personal information

You may provide certain personal details to us when you contact us via the Site, such as your name, your email address, and your geographic address. We will use this information in accordance with our privacy policy .

Changes to this Agreement

If we make any changes to this Agreement, your use of the Site any its Content following the date of that change will be governed by the changed Agreement.

Territory and Laws

The Site is provided from England for access and use by people both there and elsewhere. If you visit the Site from outside England, you are, in effect, visiting the territory of England. Accordingly, you acknowledge that the laws of England apply to your use of the Content and govern this Agreement, and that Alnwick Castle takes no responsibility to ensure the conformance of the Content or the Site to your country's laws.

Effect of Agreement

Alnwick Castle intends to rely upon the written terms set out here. If you require any changes, please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what Alnwick Castle and you the Customer is expected to do.

Refund Policy

Unused goods in a saleable condition can be returned with the original receipt up to 28 days after purchase for a refund or exchange (exchange only without a valid receipt). Tickets are non-refundable and non-transferable. Postage will only be refunded if goods are faulty. Items should be returned to us at:

Alnwick Castle,
Alnwick,
Northumberland,
NE66 1NQ.

When posting returns, always ask your Post Office for proof of postage. For more details and to arrange returning an item, please call 01665 511 172.

Contact Email

info@alnwickcastle.com

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