Castle Grounds - 10:00am - 5:30pm (last entry at 3pm)
10am - 4pm Sunday 31st October (last entry 2pm)

Artisan's Courtyard - 10:00am - 4:30pm (last entry at 4pm)
10am - 4pm Sunday 31st October (last entry at 3:30pm)

State Rooms - 10:30am - 4:30pm (last entry at 4pm)
10:30am - 3:30pm Sunday 31st October (last entry at 3pm)
Museum Towers - 10:00am - 5:30pm (last entry at 4:30pm)
10am - 4pm Sunday 31st October (last entry at 3pm)
Fusiliers Museum - 11:00am - 4:45pm (last entry at 4:30pm)
11am - 4pm Sunday 31st October (last entry at 3pm)
Courtyard Gift Shop - 10:00am - 5:00pm
Diana Gift Shop - 11:00am - 4:00pm
3:30pm closure Sunday 31st October

Stables Fryery - 11:00am - 3:30pm
2:30pm closure Sunday 31st October
The Armoury - 10:00am - 4:30pm
3pm closure Sunday 31st October




Adults - £18.50
Concession  (60+ or full time education) - £15
Children (5 to 16 years) - £9.75
Under 4's - free
Family (2 adults and up to 4 children) - £50.50



Please note the opening times may change without prior notice, if in doubt please contact our team via the livechat service or email

Before you book a timeslot please read the information provided on our COVID-19 FAQ page in full.
We offer a free carer place for visitors accompanying a guest with disabilities.  Please add the carer ticket to your timeslot booking and bring proof entitlement with you on the day of your visit.
If you are an HHA member or hold a complimentary ticket to the Castle, you will still need to book a timeslot ahead of your visit.  Please use our live chat service or give us a call on 01665 511 100 and we would be happy to arrange this for you.  Please have your HHA membership card or complimentary ticket to hand when you contact us. 

Test and trace

In accordance with Government COVID 19 guidance, we will be taking contact details from all visitors to the Castle at the time of booking. We will need to keep this information for 21 days and, if asked, we will provide them to NHS Test and Trace.
Please be assured that your information will be stored securely, in line with data protection laws, and will not be shared with anyone else. Additionally, your information will not be used by us in any way other than that stated above. 

By doing this we can help to reduce the risk of any local outbreak. By sharing your information, NHS Test and Trace can quickly identify people who have come into contact with someone who has tested positive for COVID-19 and ask them to take the necessary precautions.


Whether you have a question about your ticket, what to expect when you visit or need a little reassurance before you book, our team is here to help. 
Live chat with us from 9am to 4pm daily
Email us at