ALNWICK CASTLE IS A LARGE VISITOR ATTRACTION, COMPRISING A RANGE OF HISTORICAL BUILDINGS AND SWEEPING GROUNDS, INCLUDING AN INNER AND OUTER BAILEY AND ‘CAPABILITY’ BROWN LANDSCAPES. UNFORTUNATELY, DUE TO THE HISTORIC NATURE OF THE CASTLE AND ITS GROUNDS, DISABLED ACCESS IS LIMITED IN SOME AREAS.

The grounds of the castle include a variety of surfaces including cobblestonesflagstones, grass, gravel and wood. These can be uneven and steep in places with a number of steps on The Gun Terrace.
 

ACCESS INFORMATION

WHEELCHAIR ACCESS

There is partial access in the grounds for wheelchairs, pushchairs, sight and hearing dogs.

Please note that while Alnwick Castle welcomes service and support dogs, visitors may be asked to provide some documentation for their service or support dog.

Motorised scooters are not permitted on the steps leading to the Gun Terrace.


ACCESSIBLE PARKING

Disabled parking is available in the main car park on Denwick Lane at The Alnwick Garden


ACCESSIBLE TOILETS

Due to the current restrictions in place, our main toilet facilities are currently closed.  A temporary disabled toilet is available near the entrance to the Castle on the Bowburn picnic area

Additional accessible toilets are located in the Pavilion at The Alnwick Garden


CARERS

For disabled visitors who require the assistance of a carer, the accompanying carer can enter the castle and its grounds free of charge.

Please contact us prior to visiting if you require additional information regarding access and facilities


GETTING AROUND

As a result of the ongoing works taking place in the Outer Bailey and on the Gun Terrace, access to the Gun Terrace will be via the Inner Bailey only.  Regrettably, due to the social distancing measures in place and nature of the site, disabled access to the Gun Terrace is severely restricted and not suitable for wheelchair access..


FIRST AID

All of our supervisors and many of our staff are first aid trained. Should you require assistance please ask any member of staff; there is always a trained supervisor on duty in each department.


EMERGENCY PROCEDURE

All of our staff have radios and in an emergency please contact a member of staff.


SMOKING POLICY

We have a no smoking policy across the Castle site.


BAG SEARCHING POLICY

Visitors are respectfully informed that enhanced security measures are in place and you are requested to bring the minimum of bags during your visit. Please note that random bag searches may take place. Your kind cooperation with these procedures, which have been implemented for the benefit and security of visitors and staff alike, is much appreciated. 

Related info

If you have any questions about the accessibility of Alnwick Castle, please call 01665 511 100 or email info@alnwickcastle.com.