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Find us and FAQs

How to find us


Just off the A1 and easily accessible by train and bus, Alnwick Castle is perfectly situated in the heart of Northumberland - away from the hustle and bustle of city life. 
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On your arrival at the gate, Alnwick Castle stewards will be waiting to greet you and direct you around the Castle site.

Please follow the postcode NE66 1YU for The Alnwick Castle & Alnwick Garden shared car park. Please note, there is a charge for using this car park and payment will be via contactless card payment only.

Alternatively, if on foot please follow the postcode NE66 1NG for the Castle admission office, or NE66 1HB for the visitor entrance adjacent to The Alnwick Garden.  
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Alnwick Castle, Alnwick, Northumberland, NE66 1NG

Telephone: 01665 511 100   Email: Info@alnwickcastle.com

By Road, Rail, Bus, Air and Sea

By Road

Alnwick Castle is less than a mile off the A1 and is well signposted. The main castle car park is situated just off Denwick Lane (B1340), and the postcode for the car park is NE66 1YU. A parking charge of £3 per vehicle applies for the day, and the car park is open from 9am during the castle open season. Please note only card payments are currently accepted. 
 

By Rail

The East Coast mainline from London to Edinburgh stops at Alnmouth station, which is four miles from Alnwick. A taxi or bus (X18 or X20) can be taken from Alnmouth station (a journey of approximately 10 minutes). Plan your journey  here.
 

By bus

There are bus stops and a bus station in the centre of Alnwick.  The X15, X18 and X20 buses all run from Newcastle, departing from and via the city's Haymarket bus station. It is approximately a five minute walk to the castle from the bus station. 
Plan your journey here.
 

By air and sea

Newcastle International Airport and the Port of Tyne are 35 miles away.

Local Area Alnwick Town

Alnwick originally prospered as a medieval market town and still retains many of its cobbled streets, narrow alleys and fine stone buildings. Today these house a range of specialist shops, family businesses, accommodation and even some of the original coaching inns.
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As well as being home to Alnwick Castle and The Alnwick Garden, the town also boasts one of the largest second hand bookshops in the UK: Barter Books, which is housed in the town's old railway station, and the Alnwick Castle Golf Club.

The town also has a lively night life with the Alnwick Playhouse theatre and cinema, as well a number of pubs which often host live music. During your stay in Alnwick be sure to take a walk to the Bailiffgate Museum, where the people and places of north Northumberland are brought to life by exciting interactive exhibits.

           

FAQs


If after reading the FAQs you still can not find the answer to your question please, contact info@alnwickcastle.com, use our live chat service or call 01665 511 100

FAQs

ARE DOGS ALLOWED IN THE CASTLE AND ITS GROUNDS?

We do not allow dogs except for guide, hearing or registered assistance dogs, including those in training. Please bring the dog’s 'Assistance Dog’s (UK)’ identification book (or the appropriate international equivalent) with you.
 
Unfortunately, due to conservation concerns, we do not allow emotional support animals to enter the castle at this time.
However, there are many beautiful dog-friendly walks in and around Alnwick - including in the pastures behind the castle.

If you would like to make use of a dog day care service, we have provided the details of a local service below:
 
Pattersons Cottage Boarding Kennels are based just a few miles north of the castle, details of their services can be found on their website here.
 
 

IF I BUY A TICKET TO THE CASTLE WILL IT INCLUDE ACCESS TO THE ALNWICK GARDEN?

Unlike the position at other stately homes The Alnwick Garden is a visitor attraction in its own right, with its own events and visiting arrangements. In order to book a ticket to visit The Alnwick Garden, please visit their website here.
 
 

DO YOU HAVE A RAINY DAY POLICY?

We don't have a rainy day policy, but all tickets purchased on our website are automatic annual passes meaning that you can come back and visit us for free for 12 months from your original visit date!  Tickets purchased on the gate can be upgraded at no additional cost on the day of your visit.

Please be aware that much of Alnwick Castle is outdoors and so when it rains this means that indoor areas will become busy.  
 
 

HOW DO I CLAIM PROMOTIONAL DISCOUNT?

You can redeem promotional discounts on our website or on the gate.
 
Please note a valid form of ID maybe required when entering the Castle. Alnwick Castle reserve the right to refuse entry if a valid ID is not present.
 
 

IS PHOTOGRAPHY PERMITTED AT ALNWICK CASTLE?

You are very welcome to take photographs and video of your visit for personal use only within the grounds of the castle.  
 
Please be aware that photography is not permitted within the castle State Rooms.
 
 

CAN I SMOKE AT ALNWICK CASTLE?

Alnwick Castle is a no smoking zone
 
 

IS ALNWICK CASTLE ACCESSIBLE FOR DISABLED VISITORS?

Unfortunately, due to the historic nature of the castle and its grounds, disabled access is limited in some areas (please click here for our full accessibility guide).
 
We also offer free admission for one carer per disabled visitor who purchases a ticket - please contact our team prior to booking.
 
 

CAN I BRING BAGS TO THE CASTLE?

Visitors are respectfully informed that enhanced security measures are in place and you are requested to bring the minimum of baggage during your visit. Handbags and Backpacks are permitted but please note that random bag searches may take place. Your kind co-operation with these procedures, which have been implemented for the benefit and security of visitors and staff alike, is much appreciated.
 
 

IS THERE SOMEWHERE THAT I CAN STORE MY LUGGAGE WHEN I VISIT THE CASTLE?

Unfortunately, due to security reasons, we are unable to store luggage. 

 

The Duke and Duchess of Northumberland
 
For press enquiries or personal business related to the Duke and Duchess of Northumberland, please contact:
 
Kerry Ellis at kerry.ellis@alnwickcastle.com or Jenny Walton at jenny.walton@alnwickcastle.com


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